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Housekeeping Attendant

MALTA, UKRAINE, CROATIA, ROMANIA, MALDIVES, UAE, QATAR, KUWAIT

 

Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly and should also able to address guest requests and problems.

He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.

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Assistant Cook

Restaurant in MALTA

To undertake, normally under the general direction of the Cook, operations connected with the preparation and cooking of meals.

To act-up in the absence of the cook.

To assist the cook in the preparation and cooking of meals.

To assist the cook in maintaining high standards of food hygiene and cleanliness in the kitchen in accordance with HSS domestic and catering standards.

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Housekeeping Supervisor

            MALTA, UKRAINE, CROATIA, ROMANIA, MALDIVES, UAE, QATAR, KUWAIT

 

  • Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
  • Scheduling staff shifts and organizing replacements as required.
  • Investigating and addressing complaints regarding poor housekeeping service.
  • Providing training to the housekeeping staff.
  • Regularly taking inventory of cleaning supplies and ordering stock as needed.
  • Issuing cleaning supplies and equipment to housekeeping staff as needed.
  • Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
  • Performing various cleaning duties in instances of staff shortages.

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Hostess

           UAE 5* Hotel

  • Welcome guests in a warm and friendly manner.
  • Ascertains their dining/lodging needs.
  • Seats guests and manage the seating chart.
  • Monitors restaurant activity to determine seating and dining flow.
  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
  • Performs opening and closing duties, as needed.
  • Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
  • Helps fellow team members and other departments wherever necessary to maintain positive working relationships.

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ASSISTANT FRONT OFFICE MANAGER

           MALDIVES, UAE, KUWAIT, QATAR

  • Direct front office operation such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and focus on guest’s satisfaction and needs. 
  • Participate in the development, implementation and review of the policies, procedures, practices and standards.
  • Select, train, develop, schedules and manage the performance of direct subordinates to ensure the efficient running of front office operations.
  • Maximize hotel revenue by controlling room inventory, group blocking, packages, up selling.
  • Coordinate front office duties with various departments such as Executive Office, Housekeeping, Sales and Marketing, Engineering and Security to ensure that all guests are given friendly and caring service from their arrival until their departure according to Standards in a safe and secure environment.
  • Assist in the preparation of the annual budget and manning guide and manage within budgetary guidelines. 
  • Keep abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events and brief direct subordinates accordingly so that all front office staff are able to answer guest requests and questions.
  • Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

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